Does Bolo Forms work on mobile devices?

Bolo Forms & tests taken using it are working on desktops, laptops, tablets and smartphones in any modern popular browser. The Bolo Forms Dashboard is also available in all devices which cupport Google Sheets.

I do not receive a confirmation email

Please check if you registered with a correct email. If yes, please check your spam folder. If not, please register with a correct email.

I receive a permission error when I try to setup the Add-on

This is a known issue with Google permissions and it happens when you are logged in with more than one Google account. Try to sign out of all account except your main account. Alternatively, try Guest/Incognito mode.

Can answers be submitted automatically?

The answers cannot be submitted automatically, they can only be submitted when your respondents click the "Submit" button in the form. If you use the "Timer" option and the respondent doesn't submit the form in time, their answers will not be submitted and you will see a "Time over" badge next to the test in your Dashboard.

Can I set the form without a time limit and still get to know how much time the respondent took to fill the form?

If you do not choose the "Timer" option in Bolo Forms, it allows to submit the form any time and the time will be still logged in your google sheet connected to the form.

It does not seem that time is actually logged

There could be 2 main reasons for that:

• The Submission ID field was removed from your form. This field is required to allow Quilgo to fetch submission data. Please do not remove or modify this field or the submission time will not be logged. We will attempt to restore the field automatically if we detect its absence.
• Your respondents modify the text in the Submission ID field. We did our best to provide as clear instructions as possible, however, it is technically impossible for us to control this field without breaching Google Terms of Service. If you think that this might be the reason, please ask your respondents to simply skip this field and do not modify it.